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Kealeboga Botshabelo

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Minister of Land Management, Water and Sanitation Services has expressed unhappiness with the manner in which some of Land Board officials treat customers, both internal and external.

Speaking at the orientation of Orientation Workshop for New Land Board Members yesterday, Maele said officials tend to think they are doing customers a favour by serving them, yet the customers are doing the officials a favour to seek services from the Land Board.

He cautioned unproductive officials against bad customer service or face consequences.

 

Still at the meeting the minister also expressed concern at staff members who still act in the same positions for too long, issues of promotions, transfers, poor moral, employees of the month and so on.

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