We’re Here to Listen: Share Your Feedback with Us  

At Duma fm, we’re passionate about delivering high-quality content that resonates with our listeners. Whether you’re tuning in during your morning commute, relaxing at home, or catching up on your favorite shows, our goal is to create an experience that entertains, informs, and inspires you. But we know that even with the best intentions, there’s always room to grow and improve. That’s why we want to hear from you.  

If you have any concerns, suggestions, or feedback about our programming, hosts, or overall listening experience, we encourage you to share them with us directly. Your voice matters, and we’re committed to addressing your thoughts with care and respect. 

We believe that great radio is a two-way conversation. It’s not just about what we broadcast—it’s about how it connects with you, our audience. Every song, segment, and story is crafted with you in mind, and your input helps us stay aligned with what you value most.  

Whether it’s a song you’d love to hear more often, a topic you’d like us to explore, or even a concern about something that didn’t quite hit the mark, your feedback is invaluable. It helps us refine our content, strengthen our connection with you, and ensure we’re meeting the high standards we’ve set for ourselves.  

How we handle your feedback

When you share your thoughts with us, rest assured that they won’t fall on deaf ears. Here’s how we approach every piece of feedback:  

1. We Listen: Every comment, concern, or suggestion is carefully reviewed by our team. We take the time to understand your perspective and consider how we can address it.  

2. We Act: If there’s an issue that needs resolving, we’ll take immediate steps to make it right. Whether it’s adjusting our programming, addressing technical difficulties, or simply acknowledging a misstep, we’re committed to taking action.  

3. We Improve: Your feedback fuels our growth. It helps us identify areas where we can elevate our content, enhance your experience, and continue to innovate in ways that matter to you.  

how to share your thoughts

We’ve made it easy for you to reach out to us. Here are a few ways you can share your feedback:  

– Email Us: Send your thoughts to [tumisang@dumafm.co.bw]. Whether it’s a quick note or a detailed message, we’re here to listen.  

– Call Us: Give us a call  during business hours. Our team is ready to take your call and discuss your feedback.  

– Social Media Connect with us. Drop us a comment or direct message – were always active and eager to engage.

No matter how you choose to reach out, we promise to treat your feedback with the utmost respect and consideration.